What are the benefits of using a freight forwarder?

Do we need a freight forwarder?

If we are involved in either import or export, whether it is to import raw materials or to export the finished goods to the clients, freight forwarder in Singapore can assist and support these activities. If we have a consignment of goods, either raw materials or finished products which need to be moved from one country to another, a freight forwarder will identify the most economical or fastest routes (depending on your requirements) and book the necessary transportation or carriers.

Many freight forwarders offer a portfolio of services and may have specialist skills in particular modes of transport or geographical areas.  Rather than selecting separate companies to provide freight forwarding and distribution services many means of transport and logistics operators are also now able to provide freight forwarding services.

 What services do freight forwarders provide?

In addition to organizing the transportation of goods their portfolio of services often includes:-

Customs clearance

This is required to enable our goods to pass through customs and is achieved by completing the required paperwork, which is usually specific to each country and making any duty or tax payments required.

 Documentation such as bills of lading, airway bills

These may be required by the bank in order to release payment for the goods.


This is needed to protect our goods during transit.

 Inventory management

To ensure that the correct items are collected, securely stored and delivered.

 What are the benefits of using a freight forwarder?

Using a freight forwarder whether directly or via our transport and logistics company can save a lot of time and allows us to concentrate on other areas of the business.  Using the knowledge and skills of an expert provides peace of mind that our goods will arrive at the correct destination on time and avoid any disruption to our company’s products or services.

Many smaller businesses believe that they can save money by making arrangements for international transportation themselves but this is often a false economy.  If we not experienced in making export arrangements they can be very time-consuming to do and may even be more expensive.   Since freight forwarders specialize in dealing with distribution companies Singapore and overseas on a daily basis they are able to achieve economies of scale.

Protecting our business

Employing an expert will safeguard our business.  Whilst it might seem comparatively easy to organize the necessary transport and logistics to move our product from one country to another ensuring that the paperwork is in order is another matter.

If the correct paperwork is missing the goods may not be released from customs, or worse still, if we have dispatched the goods to the customer but are unable to provide the required paperwork the bank will refuse to release our funds and once this situation has arisen it can be difficult to rectify. If we already have a successful Singapore sales and distribution network and are venturing into international markets, freight forwarders are an invaluable source of information. To find out more about our door to door logistics in Singapore click here.